Refund and Returns Policy

Not satisfied with our product? We promise full refund for the item…

Shipping returns

We provide 10 Days Return Policy.

To return your product, you should mail your product to: sales@mineza.co

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mineza.co and send your item to: info@mineza.co……. Replacement are Not allowed in Out side of india …

Guidelines For A Valid Return And Exchange:

All product tags intact and in their original packaging
Product must be unused
Products must be in an unwashed and in undamaged condition
Your refund or replacement will be happened once our quality team check quality of products.

Cancellation Policy

Changed your mind about your purchase? Cancel it in a few easy steps.: sales@mineza.co

If you wish to cancel an order once it has been placed you can do so, provided the product has not been dispatched from our warehouse.

Follow the simple steps below to cancel the order Login to ‘My account’ -> My order-> Cancel order

Once the cancellation has been processed, the money will be refunded to the same account used to make the payment, within 2 to 5 business days

Guidelines For A Valid Refunds:

All product tags intact and in their original packaging
Your refund will be happened once our quality team check quality of products.